Bay 12 Games Forum

Dwarf Fortress => DF Bug Reports => Topic started by: Dwarfu on August 11, 2010, 07:20:44 am

Title: Notes on Bug Reporting
Post by: Dwarfu on August 11, 2010, 07:20:44 am
A few notes for your bug reporting prowess:


INTERNAL BUG TRACKER LINKS

HOW TO SEARCH

Your default view is the "MY VIEW" link on the  gray menu bar.  Click on the "VIEW ISSUES" link.

(http://i881.photobucket.com/albums/ac11/Mondoshawan/SearchViewIssues.jpg)

Below the blue and gray criteria fields is your search box.  Type in your search terms and click the "APPLY FILTER" button.

(http://i881.photobucket.com/albums/ac11/Mondoshawan/SearchApplyFilter.jpg)

To reset your search, look to the right hand side of the screen on the same line as the search box.  Make sure "[Reset Filter]" is selected in the drop-down box and click the "USE FILTER" button.

(http://i881.photobucket.com/albums/ac11/Mondoshawan/SearchResetFilter.jpg)

Thank you.
Title: Re: Notes on Bug Reporting
Post by: vadia on September 21, 2010, 04:15:39 pm
the search feature is hard to use but the top part (topical search) and you will not quite find what you look for.
Title: Re: Notes on Bug Reporting
Post by: toupz on January 17, 2011, 08:25:39 pm
I don't get the option to create a new thread to report a bug.....

Edit: May i have a confirmation email please?
Title: Re: Notes on Bug Reporting
Post by: theTrueMikeBrown on March 11, 2011, 11:55:53 am
I recently reported a bug that was marked as a duplicate of anther bug (and I personally do not believe it is a duplicate of the other bug)

I could be wrong, but the following note(s)

http://www.bay12games.com/dwarves/mantisbt/view.php?id=1271#c4100
http://www.bay12games.com/dwarves/mantisbt/view.php?id=2299#c8466

seems to indicate that returning the raws to their original state causes the crash to stop, and my crash is persistent. I have the raws in their original state and the game still crashes.

I don't mean to be a jerk and re-open the bug unless it is actually necessary, but I cannot find a way to add a note to a closed but (or to contact footkerchief directly)

I know he is on these forms a lot - perhaps he will show up and explain to me why this really is a duplicate :)

if that doesn't happen, then how would I go about adding a note to a closed bug?
Title: Re: Notes on Bug Reporting
Post by: Granite26 on March 11, 2011, 01:52:12 pm
Mike:  the forums have a pm/email system.  Open up his profile and click send pm.  Mantis has no message system.

Toupz:  bugs are tracked in mantis now, read the forum info.

Mods:  is there a system in place for wiping all the saves on dffd after Toady is done with them, or are we responsible for that outselves.  Dffd doesn't have infinite space...
Title: Re: Notes on Bug Reporting
Post by: Dwarfu on March 11, 2011, 03:53:46 pm
Granite26,

Mike was taken care of and Toupz meant he couldn't file a report on mantis...I'm not sure if s/he/it registered under a different name, but I don't see a Toupz on there.  There was a problem with confirmation emails at one point.

As far as the saves, I haven't heard of the admins worried about the space, but I'm all for preventative action.  For the sake of the cycle, don't remove anything attached to a report that is in anything but in a 'closed' (gray) state, unless we eventually hear otherwise.

And I have no idea what vadia was on about.
Title: Re: Notes on Bug Reporting
Post by: Granite26 on March 11, 2011, 05:21:03 pm
Search feature.... is a pain in the butt, it remembers settings from the last time you searched, and that can trip you up if you aren't careful.
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on March 23, 2011, 01:01:07 am
Search feature.... is a pain in the butt, it remembers settings from the last time you searched, and that can trip you up if you aren't careful.

The persistent settings can be annoying, but otherwise it's pretty good.  You can do quoted phrases and stuff.
Title: Re: Notes on Bug Reporting
Post by: Lac on March 23, 2011, 05:09:50 pm
It's funny when you're on as Anonymous and wondering why only a few cases are showing and then realise you're being filtered on some random phrase like "phallic rock formations".
Title: Re: Notes on Bug Reporting
Post by: nil on March 28, 2011, 09:49:49 pm
I'm seeing some reports which give text from the "terminal," e.g. http://www.bay12games.com/dwarves/mantisbt/view.php?id=4365 .  Is this a useful log, and if so how do I find it?
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on March 28, 2011, 09:57:43 pm
I don't think Toady finds the logs terribly useful, especially compared to a save.
Title: Re: Notes on Bug Reporting
Post by: VonCede on May 26, 2011, 01:47:01 am
Using Mantis, reports, tags and how?

Stupid noob reporter questions.

So I found a bug. A real one. I even used a search (with cleared filter) in tracker to make fairly sure that it is new one, and filled out the bug report.

Now there it is, new shiny bug report, awaiting a fix.

1) Do I need to, or should I, now attach any tags on this?

1b) If yes, what are common situations that are normally tagged on this point?

Someone noticed my report, surely It's now getting fixed. Oh, they are just asking an update, I'l fill that out. Wait, what? They tagged my report with "AWAITING UPDATE", what is that?

2) After giving a response, Do I need to do anything with tags? Like attach "UPDATE GIVEN"?

3) Any other useful hint and tips for new reporters how to use Mantis efficiently?
Title: Re: Notes on Bug Reporting
Post by: Logical2u on May 26, 2011, 09:49:06 am
1) Do I need to, or should I, now attach any tags on this?

1b) If yes, what are common situations that are normally tagged on this point?
Tags aren't necessary but are helpful. If you want to do it yourself that's fine but sometimes others will help too. The most common tags are usually just descriptors for the type of bug - eg biome, grass, etc.
Quote
Someone noticed my report, surely It's now getting fixed. Oh, they are just asking an update, I'l fill that out. Wait, what? They tagged my report with "AWAITING UPDATE", what is that?

2) After giving a response, Do I need to do anything with tags? Like attach "UPDATE GIVEN"?

3) Any other useful hint and tips for new reporters how to use Mantis efficiently?

AWAITING UPDATE is just a tag the managers and I use to keep tabs on reports that needed additional information. I'm not so great at keeping tabs on all of those tagged reports but I try. They might get removed if the reporter has responded to the concerns raised. There's no tag for 'update given' that I know of, and I can't really think of a great reason to have one (since I have to look through AWAITING UPDATE anyways from time to time to make sure there are no abandoned bugs).

You should get familiar with search techniques and strategies is really the only other advice I'd have. It took me a while to figure it out. Maybe create a good filter.
Title: Re: Notes on Bug Reporting
Post by: Lightman on February 16, 2012, 01:23:39 am
Should I attach files to a bug? Can I? I collected a memory dump of a crash during world generation for 34.01

Without it, my bug report might be useless.
Title: Re: Notes on Bug Reporting
Post by: Logical2u on February 16, 2012, 08:34:49 am
Should I attach files to a bug? Can I? I collected a memory dump of a crash during world generation for 34.01

Without it, my bug report might be useless.

Memory dumps might not be as useful as the save. You can't upload files directly to the tracker, but if you upload your save to some place like the Dwarf Fortress File Depot and include a link in your bug report, that would work fine.
Title: Re: Notes on Bug Reporting
Post by: martinuzz on February 17, 2012, 02:15:24 am
I'm having much trouble working with mantis. It's just so chaotic. I would really like to be able to post bugs on the forum again, I do try Mantis, but it gives me headaches because of the unfriendly user interface.
Title: Re: Notes on Bug Reporting
Post by: Lightman on February 17, 2012, 03:08:24 am
Memory dumps might not be as useful as the save. You can't upload files directly to the tracker, but if you upload your save to some place like the Dwarf Fortress File Depot and include a link in your bug report, that would work fine.

There is no save.  This was during world generation.  Really, the program memory is the only thing that could tell us anything.  Maybe I will ask Toady if he wants it.
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on February 17, 2012, 09:01:39 am
I'm having much trouble working with mantis. It's just so chaotic. I would really like to be able to post bugs on the forum again, I do try Mantis, but it gives me headaches because of the unfriendly user interface.

What is it you're having trouble with?
Title: Re: Notes on Bug Reporting
Post by: martinuzz on February 18, 2012, 05:06:37 am
Well.. With the bug report forum, I can quickly glance at the topic titles, and get a good grasp of what has been recently reported. But Mantis' text font and layout hurt my eyes too much to be able to spot the news at a quick glance. I also just can't seem to use Mantis' search function effectively.
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on February 18, 2012, 09:42:36 am
Well.. With the bug report forum, I can quickly glance at the topic titles, and get a good grasp of what has been recently reported. But Mantis' text font and layout hurt my eyes too much to be able to spot the news at a quick glance. I also just can't seem to use Mantis' search function effectively.

You can tweak the layout in some ways to make it more readable.  My Account > Manage Columns lets you remove superfluous information from the View Issues page.  Regarding search, the important thing to know is that search filters are persistent.  If you want to clear a current search and view all bugs, click "Use Filter" next to "[Reset Filter]".  Also, it might help to click "Show Sticky Issues", uncheck the box, and click "Apply Filter" so that new results are always at the top.
Title: Re: Notes on Bug Reporting
Post by: Olivine on June 30, 2012, 10:30:22 pm
Should we only report bugs if we are using vanilla dwarf fortress?

Obviously if I was changing the raws beyond recognition or modding a lot of stuff and noticing strange behaviour I should not report that because it's likely due to poor programming/whatever.

But would something like a graphics pack, dwarf therapist or modification of the init values (toggle weather, temperature etc.) change things enough to prevent me from filing a trustworthy bug report? Are there any guidelines on this?
Title: Re: Notes on Bug Reporting
Post by: Knight Otu on July 01, 2012, 06:29:26 am
Use your best judgment, but when you use those things, always say so in your bug description. Tilesets and Lazy Newb Pack at their most basic should always be fine, though they can be problematic. Toggling of init values is definitely fine (since those not working would certainly be a bug). Modded games can also fine as long as you know what you are doing - as a matter of fact, a number of bugs may only be visible in modded games. Outside tools like Therapist however can introduce bugs that Toady cannot do anything about.
Title: Re: Notes on Bug Reporting
Post by: PigtailLlama on January 27, 2013, 12:27:06 pm
Help! I have two bugs to report involving merchants and thieves being on the map during fortress abandonment, but I can't report them as Mantis won't send me an email. I'm certain the address was right!  :-\
Title: Re: Notes on Bug Reporting
Post by: tornado81 on February 11, 2013, 05:35:57 pm
HELP! message says: the exception unknown software exception (0x40000015) occurred in the application at location 0x78b2d635. Click on OK to terminate the program. Click on CANCEL to debug the program.

I have only run the program once. I think only way to fix this is to delete the files I have and re-download them again onto my flashdrive. But why did I get that message?
Title: Re: Notes on Bug Reporting
Post by: darkkolega on February 13, 2013, 01:27:25 pm
Hey guys. I tried to register on Mantis, and it says that the email with log in details is send, but i did not get any email. I wait a day, then i clicked remind password and again now email received. Could anyone give any suggestions why?

Thanks
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on February 18, 2013, 06:13:21 pm
The first one might have gone to your spam folder.
Title: Re: Notes on Bug Reporting
Post by: Toady One on February 23, 2013, 10:08:34 pm
The initial emails don't seem to be sent at all anymore, unless somebody has received one.  I have no idea how to diagnose or fix this problem, unfortunately.  It doesn't seem like the old problem I had with bay12games.com where it wasn't sending emails at all.  Now it just seems like this one specific instance.
Title: Re: Notes on Bug Reporting
Post by: Dwarfu on February 24, 2013, 12:16:18 am
Unfortunate.

In the interim, if you haven't been able to register for the bug tracker, feel free to to send me a forum PM to address your supposed game bug and if it is a new issue, I'll post it on your behalf.
Title: Re: Notes on Bug Reporting
Post by: Rc43 on May 07, 2013, 12:27:21 pm
Hello,

I have a problem similar to darkkolega's one. I registered on mantis but email haven't been received.
(I checked spam folder.)

I also tried to workaround this with reminding password, but still no emails.
Is it possible to workaround or manually verify account?

My account is Rc43, mail is kirill.t256 at gmail dot com.

==========================================================================
Update:

I will post my issue here, so I won't forget about it.
Could you place it in right place?
-----------------------------------------------------------------------------------------------

Issue is about "Print_Mode = Text".
I switched it on, but DF starts in small area. Maybe it is 25x80, but my real terminal size is bigger.
But I want to see increased game field (as I remember, it is possible to resize game field on Windows, but not sure).
I tried to tweak data/init/init.txt, but no success; as I understood it's settings are for graphical mode only.

Also, there is possible "Print_Mode = Framebuffer".
Can I use it in text-only environment? I can work with framebuffer (e.g. I can run fbterm),
but switching this option on gives me error.

My system is ubuntu-server 13.04, no desktop/window managers installed.
Libraries are ok.
Title: Re: Notes on Bug Reporting
Post by: tejón on June 25, 2013, 06:52:32 pm
I tried to register last night and also got no initial email, nor do I get any from Forgot Password. Checked spam, nothing.
Title: Re: Notes on Bug Reporting
Post by: MichaelB on October 15, 2013, 06:25:21 am
I am also receiving no initial email, nothing from Forgot Password, and nothing in the spam folder.

I believe I am experiencing bug number 0000615 [severed body parts of living dwarves not hauled] and have a save which I would like to upload to demonstrate it. I haven't reported any bugs before so I am open to suggestions on the best way to go about this.
Title: Re: Notes on Bug Reporting
Post by: Coaldiamond on February 24, 2014, 10:50:18 pm
What is the best way to reopen an issue? The initial post does not provide any direction, and a forum search was not helpful either.
Specifically, I encountered Bug 5261. I am preparing a save now with in-game notes, but I would much prefer to attach my save files and notes to the original bug entry.

Title: Re: Notes on Bug Reporting
Post by: Footkerchief on February 24, 2014, 11:15:21 pm
What is the best way to reopen an issue? The initial post does not provide any direction, and a forum search was not helpful either.
Specifically, I encountered Bug 5261. I am preparing a save now with in-game notes, but I would much prefer to attach my save files and notes to the original bug entry.

Quote from: http://www.bay12games.com/dwarves/mantisbt/view.php?id=5261
If anyone else can provide a save, please message a Manager on the forums.

This works too, though.  Reopened.
Title: Re: Notes on Bug Reporting
Post by: Dwarfu on February 26, 2014, 01:33:52 am
Added a bullet point in OP with links to the Managers' Profiles for messaging.
Title: Re: Notes on Bug Reporting
Post by: Loci on June 14, 2014, 11:17:05 am
Closing out bug reports with "Resolved: unable to reproduce" without even attempting to reproduce the problem just wastes everyone's time.

As an example: http://www.bay12games.com/dwarves/mantisbt/view.php?id=6074

It's still a known problem, nothing has been done to resolve it, and lethosor managed to reproduce part of the problem (http://www.bay12forums.com/smf/index.php?topic=139295.msg5373379#msg5373379). Yet the bug report has been marked Resolved, hiding the problem and making it more difficult to search for.

How many other problems have been swept under the rug?
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on June 14, 2014, 12:29:29 pm
My apologies if I closed that report in error.  The report was open for 18 months without corroborating comments or a save, so I didn't know it was a known problem.  Unfortunately, we don't have time to attempt to reproduce every report ourselves.  If wasted time is the concern, the most efficient thing is for the reporter to include a save in the first place.

Thanks for letting us know -- I'll reopen it.  If you'd like to see other reports with the "resolved" status, you can adjust your filters.
Title: Re: Notes on Bug Reporting
Post by: Loci on June 18, 2014, 12:11:25 pm
The report was open for 18 months without corroborating comments or a save, so I didn't know it was a known problem. 
vs.
  • There is no need to 'bump' a report - Mantis isn't a forum.

So are we supposed to "me too" bug reports (for corroboration), or not?



If wasted time is the concern, the most efficient thing is for the reporter to include a save in the first place.

In many cases a save isn't going to be all that helpful. Yes, there's something stuck in a wheelbarrow, but that doesn't explain how the items came to be stuck (which is, presumably, the real bug). This report included a concise explanation of the problem and a likely reproduction scenario, both of which are much more useful than a save in my opinion.

As long as saves are optional, closing out bug reports because they don't include a save is counterproductive.
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on June 18, 2014, 02:28:34 pm
  • There is no need to 'bump' a report - Mantis isn't a forum.

So are we supposed to "me too" bug reports (for corroboration), or not?

The main point of Dwarfu's guideline is that comments should always have a purpose other than bumping the report.  Comments that provide new information are always welcome, e.g. a save or an observation that the bug is still present in a newer version.  If nobody else has corroborated the report, a "me too" is helpful.  If it's already been thorougly corroborated (say by 3+ people), then further corroboration isn't needed.

As long as saves are optional, closing out bug reports because they don't include a save is counterproductive.

When we request a save, it's for a reason.  If a report is abandoned with insufficient information, we close it.  I apologize for any inconvenience this may have caused.
Title: Re: Notes on Bug Reporting
Post by: Hewhoisundone on June 29, 2014, 04:44:58 pm
Hey, I'm having trouble installing the game. Is there a specific forum for that? Also, I cannot find the make new post button, which is why I am replying here. Please help!
EDIT: Fixed the problem with install, but still cannot find new post button
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on June 29, 2014, 05:59:50 pm
Yes, the Bug Reports forum is basically closed as per this notice at the top:
Quote
We are moving over to the bug tracker (http://www.bay12games.com/dwarves/mantisbt) now, so please post any new reports there.

Those kinds of questions might work better in DF General Discussion (http://www.bay12forums.com/smf/index.php?board=2.0) or DF Gameplay Questions (http://www.bay12forums.com/smf/index.php?board=7.0).
Title: Re: Notes on Bug Reporting
Post by: Dwarfu on July 08, 2014, 12:52:03 pm
Added lethosor to the Manager list.
Title: Re: Notes on Bug Reporting
Post by: palu on July 08, 2014, 07:08:00 pm
Is there any way to edit your bug reports?
Title: Re: Notes on Bug Reporting
Post by: lethosor on July 08, 2014, 07:25:35 pm
Is there any way to edit your bug reports?
If you mean the summary/additional information, only managers can do that. What report are you trying to edit?
Title: Re: Notes on Bug Reporting
Post by: palu on July 08, 2014, 07:35:24 pm
I want to change the save in This report (http://www.bay12games.com/dwarves/mantisbt/view.php?id=6635) to this:  http://dffd.wimbli.com/file.php?id=8768
Title: Re: Notes on Bug Reporting
Post by: lethosor on July 08, 2014, 07:40:22 pm
I want to change the save in This report (http://www.bay12games.com/dwarves/mantisbt/view.php?id=6635) to this:  http://dffd.wimbli.com/file.php?id=8768
Done.
Title: Re: Notes on Bug Reporting
Post by: Buel on July 09, 2014, 08:47:30 am
40.01D Crashes everytime I go down a level.
Title: Re: Notes on Bug Reporting
Post by: Showbiz on July 09, 2014, 04:20:22 pm
First: Sorry for my bad english.
DF2014
Not sure if it's a bug or not:

Everytime when I start to start a new Adventure Game, it freezes when the game trys to update the world.

(http://puu.sh/a4aA0/7ccc82f875.png)

Any advice?

//: What does that even mean? Calendar or something?
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on July 09, 2014, 04:21:46 pm
First: Sorry for my bad english.
Not sure if it's a bug or not:

Everytime when I start to start a new DF-Adventure Game, it freezes when the game trys to update the world.

Any advice?

It is a bug, and hopefully will be fixed within a few weeks.  Watch this report (http://www.bay12games.com/dwarves/mantisbt/view.php?id=6532) for updates.
Title: Re: Notes on Bug Reporting
Post by: Showbiz on July 09, 2014, 04:45:49 pm
First: Sorry for my bad english.
Not sure if it's a bug or not:

Everytime when I start to start a new DF-Adventure Game, it freezes when the game trys to update the world.

Any advice?

It is a bug, and hopefully will be fixed within a few weeks.  Watch this report (http://www.bay12games.com/dwarves/mantisbt/view.php?id=6532) for updates.

Ah, thanks!

//: No Problems on a small Map, though.
Title: Re: Notes on Bug Reporting
Post by: Lightman on July 09, 2014, 05:38:20 pm
First: Sorry for my bad english.
Not sure if it's a bug or not:

Everytime when I start to start a new DF-Adventure Game, it freezes when the game trys to update the world.

Any advice?

It's just very slow.  If you wait long enough, it will finish.  It took ~30 minutes on my computer for a medium world with default settings, as I recall.
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on July 10, 2014, 01:41:29 pm
If anyone's interested in helping out, there are ~50 reports (http://tinyurl.com/oftra8y) that may or may not have been fixed by the 0.40.01 release.  It would be great to get confirmation (via a comment on the report) about whether or not they were fixed.  Thanks in advance!
Title: Re: Notes on Bug Reporting
Post by: thvaz on July 11, 2014, 04:50:52 am
If anyone's interested in helping out, there are ~50 reports (http://tinyurl.com/oftra8y) that may or may not have been fixed by the 0.40.01 release.  It would be great to get confirmation (via a comment on the report) about whether or not they were fixed.  Thanks in advance!

http://www.bay12games.com/dwarves/mantisbt/view.php?id=2892 is a duplicate of another one that got closed yesterday, because it was fixed on 0.40.01.

Now, Knight Otu closed this report of mine: http://www.bay12games.com/dwarves/mantisbt/view.php?id=7037 as a duplicate of http://www.bay12games.com/dwarves/mantisbt/view.php?id=6891 ...it is ok, they are similar enough, but pulped isn't mangled. Mangled is the old red wound, and even body parts with yellow wounds should cease to function. I think this distinction is important.
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on July 11, 2014, 08:54:10 am
http://www.bay12games.com/dwarves/mantisbt/view.php?id=2892 is a duplicate of another one that got closed yesterday, because it was fixed on 0.40.01.

I left a comment there.

Now, Knight Otu closed this report of mine: http://www.bay12games.com/dwarves/mantisbt/view.php?id=7037 as a duplicate of http://www.bay12games.com/dwarves/mantisbt/view.php?id=6891 ...it is ok, they are similar enough, but pulped isn't mangled. Mangled is the old red wound, and even body parts with yellow wounds should cease to function. I think this distinction is important.

Yeah, it's worth making the distinction.  I broadened 1534 (http://www.bay12games.com/dwarves/mantisbt/view.php?id=1534) to include mangled as well as broken, since those are more similar, and shifted the duplicate relationship there.
Title: Re: Notes on Bug Reporting
Post by: Dwarfu on July 11, 2014, 09:00:57 am
I left a comment there.

I was updating it at the same time...I would think that because there was a new one each year was the reason they stacked up (because it should have been the same one)...we can reopen it if it doesn't appear to be the case.
Title: Re: Notes on Bug Reporting
Post by: gnome on July 11, 2014, 12:53:11 pm
I believe I've encountered the same bug twice, where attempting to leave a Necromancer site via fast travel has resulted in a crash. I'm not sure if I was far enough away or not for it to count being on the site, but I think it has something to do with their tower.
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on July 11, 2014, 12:55:10 pm
I believe I've encountered the same bug twice, where attempting to leave a Necromancer site via fast travel has resulted in a crash. I'm not sure if I was far enough away or not for it to count being on the site, but I think it has something to do with their tower.

http://www.bay12games.com/dwarves/mantisbt/view.php?id=6654

If you're using 0.40.02, it would be helpful to upload your save to http://dffd.wimbli.com/ and post the link at that report.
Title: Re: Notes on Bug Reporting
Post by: thvaz on July 21, 2014, 01:45:32 am
Some reports you should consider for closing:

http://www.bay12games.com/dwarves/mantisbt/view.php?id=4179 (unable to reproduce)
http://www.bay12games.com/dwarves/mantisbt/view.php?id=7133(unable to reproduce)
http://www.bay12games.com/dwarves/mantisbt/view.php?id=33 (fixed in 0.41.01?)
http://www.bay12games.com/dwarves/mantisbt/view.php?id=532(fixed in 0.41.01?))


Title: Re: Notes on Bug Reporting
Post by: Danny252 on August 10, 2014, 03:40:00 pm
Is there any reason why duplicate/not-bug issues are being marked as "resolved", rather than just "closed", on Mantis? Looking back this used (2012) to happen. It's currently quite difficult to work out what's been fixed given the huge number of issues that are marked as resolved - whilst usually looking for "Toady One" works for finding real fixes, sometimes someone else marks an actually resolved bug as resolved (presumably when he forgets or something)!

(Of course, you might argue it's easier to just view Toady's daily updates...)
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on August 10, 2014, 03:57:57 pm
Is there any reason why duplicate/not-bug issues are being marked as "resolved", rather than just "closed", on Mantis? Looking back this used (2012) to happen. It's currently quite difficult to work out what's been fixed given the huge number of issues that are marked as resolved - whilst usually looking for "Toady One" works for finding real fixes, sometimes someone else marks an actually resolved bug as resolved (presumably when he forgets or something)!

(Of course, you might argue it's easier to just view Toady's daily updates...)

This comes up now and then:
Someone raised the same issue on the tracker. (http://www.bay12games.com/dwarves/mantisbt/view.php?id=290)  This is what I told them:

Quote
I'm setting them as "resolved" so that Toady can review them before closing them. As far as I can tell, that's the expected workflow for Mantis, so I'm trying it out. Also, when you resolve tickets, it gives you to the opportunity to also set a duplicate relationship, which is more convenient than doing it as two separate steps.

In addition to the fact that Mantis makes it easier to do things this way, here's a workflow diagram for general bug tracking:

Spoiler (click to show/hide)

If you want to see the fixes only, the changelog (http://www.bay12games.com/dwarves/mantisbt/changelog_page.php) is the best way.  However, you can also filter on the 'resolution' field.
Title: Re: Notes on Bug Reporting
Post by: Danny252 on August 11, 2014, 03:26:07 pm
Quote
If you want to see the fixes only, the changelog is the best way.

Ah, it does make sense that the changelog only includes actual fixes - it never clicked in my head that it does exactly what I'm thinking of, despite viewing it several times!
Title: Re: Notes on Bug Reporting
Post by: Chevaleresse on August 14, 2014, 10:27:28 am
Should I be reporting bugs in 34.11? I know that 40.0x is the current version, but there are a few random crashes (mostly segfaults from the terminal) that I have been getting.
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on August 14, 2014, 12:36:34 pm
Should I be reporting bugs in 34.11? I know that 40.0x is the current version, but there are a few random crashes (mostly segfaults from the terminal) that I have been getting.

We'd prefer not.  0.40.X broke save compatibility, so it would take a lot of extra work (and in some cases be totally impossible) to determine whether a 0.34.X crash has since been fixed (or rendered obsolete).  New reports should always use the latest version available.
Title: Re: Notes on Bug Reporting
Post by: Maul_Junior on August 17, 2014, 08:03:48 pm
Just wanted to say that I ran into

http://www.bay12games.com/dwarves/mantisbt/view.php?id=7284

in 40.08

Didn't see it in the 40.09 changelog, but it still exists.

I had a Carpenter go into a fey mood while everyone was sealed inside because of a Gobbo siege. Well, right after the siege. Everything was fine for a few seconds, then FPS tanked. It went down to 2 or 3 FPS for a while. I frantically cut through the wall, and FPS rose back up to 58 or so.

I realize you're aware of this, just giving a poke or so. The last few bug squashing updates have been great! Keep up the great work!
Title: Re: Notes on Bug Reporting
Post by: Footkerchief on August 18, 2014, 12:39:05 am
Just wanted to say that I ran into

http://www.bay12games.com/dwarves/mantisbt/view.php?id=7284

in 40.08

Didn't see it in the 40.09 changelog, but it still exists.

I had a Carpenter go into a fey mood while everyone was sealed inside because of a Gobbo siege. Well, right after the siege. Everything was fine for a few seconds, then FPS tanked. It went down to 2 or 3 FPS for a while. I frantically cut through the wall, and FPS rose back up to 58 or so.

I realize you're aware of this, just giving a poke or so. The last few bug squashing updates have been great! Keep up the great work!

This kind of confirmation is more useful when posted on the tracker, since that lets us keep all the information in one place.
Title: Re: Notes on Bug Reporting
Post by: Daw1de on August 27, 2014, 07:47:09 am
Hi, I have a small feature request for the bugtracker.
The only two rss feed I can find are:
http://www.bay12games.com/dwarves/mantisbt/issues_rss.php
which show every single bug in the tracker sorted by the latest change and
http://www.bay12games.com/dwarves/mantisbt/issues_rss.php?filter_id=8474
which add a filter showing only the bugs that are "Acknowledged/confirmed".
I would like if Toady added a filter showing especially all the bugs that are fixed in the next version (aka this page: http://www.bay12games.com/dwarves/mantisbt/changelog_page.php).

I think the rss filter should be every post assigned to "Toady One" and sorted by "Fixed in Version Descending"
Title: Re: Notes on Bug Reporting
Post by: lethosor on August 27, 2014, 08:03:06 am
Here's a filter: http://www.bay12games.com/dwarves/mantisbt/search.php?project_id=1&handler_id=2&resolution_id=20&sticky_issues=off&sortby=fixed_in_version&dir=DESC&hide_status_id=-2
I don't know how to link to an RSS feed, though - I selected "Make public", but evidently that doesn't work - I can't access http://www.bay12games.com/dwarves/mantisbt/issues_rss.php?filter_id=8594 when logged out.
Title: Re: Notes on Bug Reporting
Post by: Daw1de on August 27, 2014, 09:13:22 am
http://www.bay12games.com/dwarves/mantisbt/issues_rss.php?filter_id=8594
That's the correct link, thanks.
I also confirm that it doesn't work if you aren't logged-in. You have to add the "username" and the "key" fields to the url in order to make it work in the rss reader ( it's also the same for the "Acknowledged/confirmed" ).
Title: Re: Notes on Bug Reporting
Post by: Chevaleresse on September 07, 2014, 07:13:58 pm
If I get a segfault with a core dump, where do I find this dump? Ubuntu 14.
Title: Re: Notes on Bug Reporting
Post by: Khym Chanur on September 14, 2014, 11:31:13 am
There are several sticky'd bugs which have been closed; they should be un-sticky'd.
Title: Re: Notes on Bug Reporting
Post by: lethosor on September 14, 2014, 11:48:12 am
Done. Thanks!
Title: Re: Notes on Bug Reporting
Post by: Khym Chanur on September 14, 2014, 12:46:59 pm
Two questions about the tracker:

1) What's the difference between "acknowledged" and "confirmed"?

2) What does it mean when a bug is assigned to someone besides Toady?
Title: Re: Notes on Bug Reporting
Post by: lethosor on September 14, 2014, 04:45:17 pm
Two questions about the tracker:

1) What's the difference between "acknowledged" and "confirmed"?
Confirmed issues usually have a higher priority than acknowledged issues.
Quote
2) What does it mean when a bug is assigned to someone besides Toady?
When a manager changes the status of a report, it is (usually) automatically assigned to that manager. It's possible to unassign it manually, but self-assigning issues helps us track the status of issues we've requested feedback on (e.g. with the "Assigned to Me (Unresolved)" list under "My View").
Title: Re: Notes on Bug Reporting
Post by: JensTheViking on November 11, 2014, 03:47:13 am
Anyone know where is should report / ask about problems regarding dwarf therapist? It's showing all my dwarves miserable after updating the savegames to the newest starters pack 40.15...
Title: Re: Notes on Bug Reporting
Post by: smjjames on November 11, 2014, 12:32:01 pm
Probably here in the starter pack thread: http://www.bay12forums.com/smf/index.php?topic=126076.1700
Title: Re: Notes on Bug Reporting
Post by: damodred on May 05, 2015, 02:43:45 am
1: The "new topic" button in this board is non-excisting for me as a new user, using opera web browser - forcing me to post my bug here, plese forgive :)

2: My 1 year old fortress crashes. This crash happends every time 3-4 sec after the last autosave. Used lazy noob pack, and disabling utilities, mods, dfhack etc and changeing graphics does NOT work. I can stay in paused mode forever tho.
I might have to abandon my fortress, but don't want to risk to run into the same problem again with a new one.
I would upload my savefile but I don't know where to find it. In the folder LNP/DF40/data/save there's just one empty folder and one with tons of DATs and txts and graphic images.
While i have decent understanding of PCs, I am a complete noobie to DF so if you wish to help please keep it simple :) Thanks!
Title: Re: Notes on Bug Reporting
Post by: skyte100 on May 05, 2015, 09:32:25 pm
1: The "new topic" button in this board is non-excisting for me as a new user, using opera web browser - forcing me to post my bug here, plese forgive :)

2: My 1 year old fortress crashes. This crash happends every time 3-4 sec after the last autosave. Used lazy noob pack, and disabling utilities, mods, dfhack etc and changeing graphics does NOT work. I can stay in paused mode forever tho.
I might have to abandon my fortress, but don't want to risk to run into the same problem again with a new one.
I would upload my savefile but I don't know where to find it. In the folder LNP/DF40/data/save there's just one empty folder and one with tons of DATs and txts and graphic images.
While i have decent understanding of PCs, I am a complete noobie to DF so if you wish to help please keep it simple :) Thanks!
Please post the report to http://www.bay12games.com/dwarves/mantisbt/ and upload the file to http://dffd.bay12games.com/. This board is no long used. If you have problems registering, just email Toady.

Edit: Missed where you dont know where to find the save. It is the folder named after your region in Data/save. To upload it you have to compress the folder.
Title: Re: Notes on Bug Reporting
Post by: Rafatio on July 13, 2015, 06:08:24 am
What would be the right place to report a website problem? Here?

I follow the main page rss feed (http://www.bay12games.com/dwarves/dev_now.rss) and for a couple of weeks now, the time stamp is wrong. The news come in claiming to be from a month ago, as if the server clock were 30 days behind. I do get the latest articles in a timely manner, they just look old.  None of my other feeds shows this problem, so it seems to be on your end.
Title: Re: Notes on Bug Reporting
Post by: lisras on September 06, 2015, 01:46:02 am
3 hour game, i try to save it crashs, wow what the mother F
Title: Re: Notes on Bug Reporting
Post by: davidc on November 08, 2015, 12:10:30 pm
One thing I found was in a dwarf description:

"She is almost never sick and agile, but she is XXX."

It should read instead:

"She is agile and almost never sick, but she is XXX."
Title: Re: Notes on Bug Reporting
Post by: lethosor on November 08, 2015, 01:39:35 pm
This isn't the place to report bugs - use the bug tracker instead. (I'm not sure how feasible that word order would be to change, particularly if more than two traits show up.)
Title: Re: Notes on Bug Reporting
Post by: JacobVR on February 04, 2016, 06:06:19 pm
There are several sticky'd bugs which have been closed; they should be un-sticky'd.
Title: Re: Notes on Bug Reporting
Post by: lethosor on February 04, 2016, 11:20:36 pm
Where do you see those? (I tried searching for resolved issues with sticky issues shown just now, but I couldn't find any.)
Title: Re: Notes on Bug Reporting
Post by: infinitenoah on March 03, 2016, 05:26:33 am
hey I know this is off topic but I cant see where to post a thread lol. well anyways how do I download this game? and is it free? thanks (:
Title: Re: Notes on Bug Reporting
Post by: Dozebôm Lolumzalěs on March 03, 2016, 06:42:19 pm
Go to bay12games.com. It's free.
Title: Re: Notes on Bug Reporting
Post by: a52 on May 29, 2017, 09:18:36 pm
Not sure if this is the right place to ask or not, but how can I generate a crash log (like this (http://www.bay12games.com/dwarves/mantisbt/view.php?id=2054#c7287))?
Title: Re: Notes on Bug Reporting
Post by: a52 on June 02, 2017, 08:02:39 pm
Making a second post so it's seen:

Is it acceptable to go around adding tags to old reports? Am I helping by categorizing possibly-related issues, or am I cluttering up the page with unnecessary bumps?
Title: Re: Notes on Bug Reporting
Post by: lethosor on June 02, 2017, 09:26:02 pm
Making a second post so it's seen:

Is it acceptable to go around adding tags to old reports? Am I helping by categorizing possibly-related issues, or am I cluttering up the page with unnecessary bumps?
Personally, I would prefer that you didn't do that. It looks like you're mostly adding keywords that aren't in the original report (at least the ones I've checked), which is kind of helpful for search purposes (unlike duplicating words that are already in the report), but it mostly tends to clutter up the "recently modified" section.

It's more helpful to link related issues using relationships, which Toady checks sometimes. I've seen people post suggestions for relationships for managers to add as notes on the bug tracker, and I've also gotten some PMs about it. I'm not concerned about posts on the tracker updating the issue, since making changes to relationships would update the issue anyway. Tags seem to link a lot of issues that are only tangentially related, which isn't much more helpful than the existing category field or a search.
Title: Re: Notes on Bug Reporting
Post by: Myrand95 on August 23, 2017, 08:17:00 am
I lot of bugs that you mentioned here, i have actually experienced, hope that this is going to be the last time! :-\
Title: Re: Notes on Bug Reporting
Post by: Detros on November 26, 2017, 05:03:57 am
1) It seems to me there are lots of tags that have typos in them ("caberns") or are doubled ("Cage" vs. "cages"). I think it could help if such typos are fixed and doubles merged. Is there anything to check for when deleting a tag? Was there ever any agreement if tags should be rather in singular or plural form or other such standardization efforts? I think if there is less clutter in the list of tags reporters will be more inclined to use the list of existing tags before writing their own ones, possibly creating more redundancy.

2) Do you know about View issues->List of filters (under Reset filter)->Potential unhandled duplicates :D ? It took me quite some time to stumble upon it.

3) Is there some other place used for discussion on how to manage DF Mantis?
Title: Re: Notes on Bug Reporting
Post by: Knight Otu on November 26, 2017, 06:03:10 am
1) It seems to me there are lots of tags that have typos in them ("caberns") or are doubled ("Cage" vs. "cages"). I think it could help if such typos are fixed and doubles merged. Is there anything to check for when deleting a tag? Was there ever any agreement if tags should be rather in singular or plural form or other such standardization efforts? I think if there is less clutter in the list of tags reporters will be more inclined to use the list of existing tags before writing their own ones, possibly creating more redundancy.

2) Do you know about View issues->List of filters (under Reset filter)->Potential unhandled duplicates :D ? It took me quite some time to stumble upon it.

3) Is there some other place used for discussion on how to manage DF Mantis?

1) Unfortunately, I don't think there's a merge function for tags, at least not in our version of Mantis.

2) I'm not seeing that anywhere, unfortunately. It might be identical to summary>open duplicate?

3) We've mostly communicated via pms when the need arose.
Title: Re: Notes on Bug Reporting
Post by: lethosor on November 26, 2017, 01:50:04 pm
You can get to a list of issues with a specific tag, and can attach tags to all of them at once from there, then delete the tag you don't want. (Try to avoid deleting tags that still have issues attached without replacing them with another tag, unless the tags are useless, like "Toady please fix this now!".)

"Potentially unhandled duplicates" is a filter someone made, possibly me, and it's possibly only visible to managers. I know you have to be logged in to save filters, and you might need to be a manager to make saved filters "public" and visible to others (or other managers?) like that.

Title: Re: Notes on Bug Reporting
Post by: Mrok Girl on December 03, 2017, 08:08:33 am
I can't find anything on Mantis! Am I using the wrong keywords? I'm trying to see if the bug I'm experiencing is just me or has someone else reported it, but I don't seem to be able to browse the problems, or narrow them down. In the newest version (44.02) the game doesn't see some items in the stockpiles - for example I had a whole bin full of paper sheets but the craftsdrwarf shop had the 'make quire' job red as if there were no sheets available. Similar with hives - had 10 in bins, but couldn't build any. Searching for 'stockpiles' on Mantis doesn't bring up anything though.

Am I doing something wrong?
Title: Re: Notes on Bug Reporting
Post by: KittyTac on December 03, 2017, 09:22:00 am
I can't find anything on Mantis! Am I using the wrong keywords? I'm trying to see if the bug I'm experiencing is just me or has someone else reported it, but I don't seem to be able to browse the problems, or narrow them down. In the newest version (44.02) the game doesn't see some items in the stockpiles - for example I had a whole bin full of paper sheets but the craftsdrwarf shop had the 'make quire' job red as if there were no sheets available. Similar with hives - had 10 in bins, but couldn't build any. Searching for 'stockpiles' on Mantis doesn't bring up anything though.

Am I doing something wrong?

You need to log in to search. Looks like a bug. That's pretty meta, I must say.
Title: Re: Notes on Bug Reporting
Post by: lethosor on December 03, 2017, 09:50:51 am
No, you just need to clear the current filter before searching.
Title: Re: Notes on Bug Reporting
Post by: SomeGuyNamedSammy on December 01, 2020, 01:10:37 pm
Hi, sorry, but where/how do we post a bug report? Sorry I'm very new to both DF and this forum haha
Title: Re: Notes on Bug Reporting
Post by: A_Curious_Cat on December 01, 2020, 02:02:42 pm
I’ve just noticed that the images in the OP at the start of the thread don’t work.  They may need to be rehosted.
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on December 01, 2020, 04:38:04 pm
Hi, sorry, but where/how do we post a bug report? Sorry I'm very new to both DF and this forum haha
Bug tracker is here:
http://www.bay12games.com/dwarves/mantisbt/
Title: Re: Notes on Bug Reporting
Post by: Kiloku on March 07, 2021, 05:34:23 pm
I can't report a bug. Every time I try, I get "Invalid form security token. Did you submit the form twice by accident?" from Mantis.
I'm logged in and I don't see any sort of captcha. My adblocker and anti-tracker are both disabled, so they can't be interefering.

So I guess we need a bug tracker for the bug tracker, huh.
Title: Re: Notes on Bug Reporting
Post by: lethosor on March 07, 2021, 06:04:17 pm
Can you try using this link? https://www.bay12games.com/dwarves/mantisbt/

Sometimes leaving off the "www." or using HTTP instead of HTTPS can cause issues like that.
Title: Re: Notes on Bug Reporting
Post by: Kiloku on March 07, 2021, 06:08:57 pm
It worked, now. Thanks!
Title: Re: Notes on Bug Reporting
Post by: Iamblichos on December 11, 2022, 09:19:13 am
Is Mantis still the place to report bugs, or is there a new platform/method in use for the Steam release?  I have a crash that was listed as "fixed" by Toady in 2019 but it seems to have crept back in with the new version (i.e., crashing with errorlog.txt just spamming "Midmap effective coordinate check out of bounds")
Title: Re: Notes on Bug Reporting
Post by: Ziusudra on December 11, 2022, 11:09:10 am
They've got a couple of bug channels on the KitfoxGames discord (https://discord.gg/kitfoxgames), that seems to be to current place.
Title: Re: Notes on Bug Reporting
Post by: hamurlik on December 11, 2022, 11:40:06 am
They've got a couple of bug channels on the KitfoxGames discord (https://discord.gg/kitfoxgames), that seems to be to current place.
No idea if anyone who can actually fix the bugs reads it, though...
Title: Re: Notes on Bug Reporting
Post by: lethosor on December 11, 2022, 09:17:24 pm
Is Mantis still the place to report bugs, or is there a new platform/method in use for the Steam release?  I have a crash that was listed as "fixed" by Toady in 2019 but it seems to have crept back in with the new version (i.e., crashing with errorlog.txt just spamming "Midmap effective coordinate check out of bounds")
If the only similarity is what is logged in errorlog.txt, then the crash likely has a different cause. errorlog.txt is only really helpful for identifying certain modding-related errors, as opposed to crashes.

No idea if anyone who can actually fix the bugs reads it, though...
They do (see 50.02, for instance), but some things take time to fix.
Title: Re: Notes on Bug Reporting
Post by: Pariedolia on December 12, 2022, 04:04:09 am
When I try to create an account on mantis it says "Invalid form security token. Did you submit the form twice by accident?" so I will just mention it here since coupled with the forum waiting time to create an account I have been trying too long just to post a bug haha.

If someone else wants to post it on there feel free:
On the steam version, when embarking in an untamed wilds biome, zombie and howling wind ambience plays. This is unrelated to the evil biome as I tested it multiple times on untamed wild biomes on different maps. Some other people have also complained about it.
Title: Re: Notes on Bug Reporting
Post by: Bumber on December 13, 2022, 01:22:01 am
On the steam version, when embarking in an untamed wilds biome, zombie and howling wind ambience plays. This is unrelated to the evil biome as I tested it multiple times on untamed wild biomes on different maps. Some other people have also complained about it.

Wasn't this fixed in v50.03, or did that cause it?

I think the Kitfox Discord (https://discord.com/invite/kitfoxgames) is the best place to report bugs at the moment.
Title: Re: Notes on Bug Reporting
Post by: Mohreb el Yasim on December 14, 2022, 01:43:05 am
Hope for Toadys sake that there will be a more organized place for bug reports, I would not want to browse through that much of a backlog (where bugs, feature requests and opinions are all voiced in the same channel without any real bug tracking feature)
Title: Re: Notes on Bug Reporting
Post by: therahedwig on December 14, 2022, 09:00:49 am
Afaik, the people who sysadmin the bug tracker are also the people who sysadmin the wiki and also dfhack-afflitiated, so I imagine they're all quite busy :)
Title: Re: Notes on Bug Reporting
Post by: lethosor on December 14, 2022, 09:12:43 pm
Afaik, the people who sysadmin the bug tracker are also the people who sysadmin the wiki and also dfhack-afflitiated, so I imagine they're all quite busy :)
Haha, yeah, there is a fair amount of crossover.

My understanding of the situation right now, though, is that Toady is working on moving to a new version of the bug tracker software (which will be more secure and also look much nicer). As you know, Toady is also quite busy right now.
Title: Re: Notes on Bug Reporting
Post by: Afghani84 on January 05, 2023, 02:06:42 pm
I want to use the new version of the bug tracker. I already had an old account and tried to login via Kitfox using my old login data. Got the following error:

Your account is disabled or locked (due to too many failed login attempts) or the user/password you entered is incorrect.

Now does that mean that my old account was transferred and simply needs to be unlocked or do I have to create a new account?
Title: Re: Notes on Bug Reporting
Post by: Ziusudra on January 05, 2023, 02:41:31 pm
Neither:
Quote from: http://www.bay12forums.com/smf/index.php?topic=169696.msg8442542#msg8442542
The number of accounts we have available is limited, so the current email method linked below is what we have.

https://kitfoxgames.notion.site/How-to-Report-Bugs-in-Dwarf-Fortress-b5e2ca19dabe408897d1c2669599b7a2
Title: Re: Notes on Bug Reporting
Post by: Afghani84 on January 05, 2023, 03:11:13 pm
Neither:
Quote from: http://www.bay12forums.com/smf/index.php?topic=169696.msg8442542#msg8442542
The number of accounts we have available is limited, so the current email method linked below is what we have.

https://kitfoxgames.notion.site/How-to-Report-Bugs-in-Dwarf-Fortress-b5e2ca19dabe408897d1c2669599b7a2
Ah, email it is then. Thanks for the quick response  ;)
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on January 05, 2023, 07:26:58 pm
Neither:
Quote from: http://www.bay12forums.com/smf/index.php?topic=169696.msg8442542#msg8442542
The number of accounts we have available is limited, so the current email method linked below is what we have.

https://kitfoxgames.notion.site/How-to-Report-Bugs-in-Dwarf-Fortress-b5e2ca19dabe408897d1c2669599b7a2
Ah, email it is then. Thanks for the quick response  ;)
Although apparently a bug means that if you were previously registered on the old Mantis, the bug report email that you spent hours working on will be met by the prompt reply "Access Denied!".
Hopefully that one's sorted soon...
Title: Re: Notes on Bug Reporting
Post by: lethosor on January 05, 2023, 11:51:02 pm
We (managers) can still see the emails you send in. I'll try to create a ticket from yours, although the drawback is that you won't get notified for updates.
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on January 06, 2023, 05:15:40 pm
We (managers) can still see the emails you send in. I'll try to create a ticket from yours, although the drawback is that you won't get notified for updates.
So I can keep sending bug reports and ignore the auto-reply?
There's a couple more that aren't on the tracker yet I think.
Title: Re: Notes on Bug Reporting
Post by: HammerDave on January 08, 2023, 02:56:31 pm
Do bug reports emailed via the new instructions receive an acknowledge reply?
Title: Re: Notes on Bug Reporting
Post by: Mohreb el Yasim on January 09, 2023, 01:32:23 am
The bug tracker states you should search before sending a report in (normal) but there is no search option on it (less normal)
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on January 09, 2023, 04:44:15 am
The bug tracker states you should search before sending a report in (normal) but there is no search option on it (less normal)
There is, it's just frustratingly obtuse.
Title: Re: Notes on Bug Reporting
Post by: Ziusudra on January 09, 2023, 05:14:55 pm
Do bug reports emailed via the new instructions receive an acknowledge reply?
To be clear, the View Issues (https://dwarffortress.mantishub.io/view_all_bug_page.php) page is the search page.
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on January 14, 2023, 05:41:46 pm
Any news on if the tracker is accepting emails yet? I see my report never made it. So annoying after spending the time to investigate, test and write a report. Is more info needed, was it just cast into the trash. No idea. But I am losing track of the "oh, that's not on the tracker I should report it" situations...
Title: Re: Notes on Bug Reporting
Post by: lethosor on January 14, 2023, 08:44:16 pm
It is and has been accepting emails. You should have gotten an automated reply - check your spam folder if not. There is a manual triage step before they move to the "Dwarf Fortress" project, though.
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on January 14, 2023, 09:45:55 pm
It is and has been accepting emails. You should have gotten an automated reply - check your spam folder if not. There is a manual triage step before they move to the "Dwarf Fortress" project, though.
I did get an automated reply it said "access denied". I posted here and you replied on January 5th that you would try to create a ticket and that I wouldn't receive automated updates. So what would be in my spam folder?
Title: Re: Notes on Bug Reporting
Post by: lethosor on January 14, 2023, 09:55:06 pm
Sorry, it sounded to me like you were talking about something new. That report does still exist in the helpdesk inbox.
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on January 14, 2023, 10:53:22 pm
Sorry, it sounded to me like you were talking about something new. That report does still exist in the helpdesk inbox.
Great.
In case it helps, it also occurs in 47.05 where it can be tested properly as seeds are working there. Just whipped up a couple more worlds to try it.

--
Oh, mind you now that I'm testing it in 47.05 where I can get at the actual pops more easily I see I may be mistaken.
Need the speed of 50.0x worldgen and the Legends export of 47.05 to test this properly.
Title: Re: Notes on Bug Reporting
Post by: lethosor on January 16, 2023, 02:15:13 pm
For anyone else having trouble sending in reports via email, that issue should be fixed now.
Title: Re: Notes on Bug Reporting
Post by: Afghani84 on January 26, 2023, 07:16:48 pm
Is the new bug tracker up to date? It seems like no issues were solved since december 2022. I assume that there are a lot of duplicate entries since many more players than before are reporting. But not even duplicates are solved. That seems weird to me...

Also, I submitted a report that never showed up on the tracker although reports with ID's higher than mine are on it. Are all reported issues still included, even if they can directly be closed (for being a duplicate for example)?
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on January 26, 2023, 10:31:25 pm
Is the new bug tracker up to date? It seems like no issues were solved since december 2022. I assume that there are a lot of duplicate entries since many more players than before are reporting. But not even duplicates are solved. That seems weird to me...

Also, I submitted a report that never showed up on the tracker although reports with ID's higher than mine are on it. Are all reported issues still included, even if they can directly be closed (for being a duplicate for example)?
Seems to be working. I think the entire point of making it email only was so they didn't have mountains of duplicate reports on the tracker to close.
(Besides Mantis licensing strangeness, of course).
Title: Re: Notes on Bug Reporting
Post by: nataraj on June 27, 2023, 11:27:31 am
Hi!

How can I register at https://dwarffortress.mantishub.io/? I did not found proper button or menu item...
Title: Re: Notes on Bug Reporting
Post by: Ziusudra on June 27, 2023, 12:17:24 pm
You don't, see https://kitfoxgames.notion.site/How-to-Report-Bugs-in-Dwarf-Fortress-b5e2ca19dabe408897d1c2669599b7a2
Title: Re: Notes on Bug Reporting
Post by: Nekkowe on July 01, 2023, 12:11:42 pm
You don't, see https://kitfoxgames.notion.site/How-to-Report-Bugs-in-Dwarf-Fortress-b5e2ca19dabe408897d1c2669599b7a2
That site won't even open for me:
(https://media.discordapp.net/attachments/173881820322988040/1124748208665534464/image.png)
(The "message support" does nothing, either.)
Title: Re: Notes on Bug Reporting
Post by: lethosor on July 01, 2023, 11:25:03 pm
Seems to be working for me currently. If it's still giving you trouble, you could try a different browser or clearing your browser's cache.
Title: Re: Notes on Bug Reporting
Post by: Ziusudra on July 02, 2023, 02:29:53 pm
Yeah, that still loads for me. Hmm, it used to be linked to on https://www.bay12games.com/dwarves/ but now there's no link for bug reporting. May be there's changes coming?
Title: Re: Notes on Bug Reporting
Post by: Shonai_Dweller on July 02, 2023, 04:20:43 pm
Yeah, that still loads for me. Hmm, it used to be linked to on https://www.bay12games.com/dwarves/ but now there's no link for bug reporting. May be there's changes coming?
I still see a Bug Tracker link on the front page. Links to the Kitfox info about the new tracker now though.
Title: Re: Notes on Bug Reporting
Post by: Ziusudra on July 02, 2023, 04:49:14 pm
Ah, an add-on is blocking the button image since the file name includes the word 'tracker', I think.
Title: Re: Notes on Bug Reporting
Post by: lethosor on November 16, 2023, 03:56:43 pm
Echoing an announcement from Kitfox: the bug tracker has moved to https://dwarffortressbugtracker.com/. It behaves very similarly to the old tracker, and accounts from the old tracker should still work.

The instructions at https://kitfoxgames.notion.site/How-to-Report-Bugs-in-Dwarf-Fortress-Updated-Nov-2023-b5e2ca19dabe408897d1c2669599b7a2 (pinned in this board) point to the new tracker as well.
Title: Re: Notes on Bug Reporting
Post by: JasonMel on January 30, 2024, 04:54:01 pm
For the last few days, I've been getting this website error when trying to view bug tracker reports (angle brackets denote redactions):

APPLICATION ERROR #401

Database query failed. Error received from database was #1: Can't create/write to file '/tmp/<8-character identifier>' (Errcode: 28 "No space left on device") for the query: <verbatim SQL query code>.
Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.
Title: Re: Notes on Bug Reporting
Post by: TheBeardyMan on January 31, 2024, 08:06:21 am
For the last few days, I've been getting this website error when trying to view bug tracker reports (angle brackets denote redactions):

APPLICATION ERROR #401

Database query failed. Error received from database was #1: Can't create/write to file '/tmp/<8-character identifier>' (Errcode: 28 "No space left on device") for the query: <verbatim SQL query code>.
Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.

I also get that at present. Provided that you don't need to report any new bugs or add notes to existing bugs, you can work around it by logging out of your account and logging in anonymously.
Title: Re: Notes on Bug Reporting
Post by: JasonMel on February 08, 2024, 03:21:57 pm
Edit: Looks like the problems have been fixed. Marvelous!

Now I'm getting SEC_ERROR_EXPIRED_CERTIFICATE errors when visiting the site. I hope these problems can be cleared up.