Bay 12 Games Forum
Finally... => Life Advice => Topic started by: Cthulufaic on July 20, 2018, 04:10:46 pm
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I've been struggling to fix this problem for a few days and nothing has worked. I recently built a PC with almost entirely new parts, except for the Hard Drive
- MSI B350 Tomahawk Motherboard
- AMD Ryzen 3 1200 CPU
- AMD Radeon RX 550 GPU
- ThermalTake TR2 RX 750W Bronze
- 4GB G.Skill Ripjaw DDR4
- My previous 1TB Hard drive
I'm not even sure if the debug LEDs are real or not, the "boot" light doesn't go on when i disconnect anything it could boot from (disk drive and hard drive) and no lights go on when I remove the GPU entirely.
I've really lost all hope on this one, that I wasted over 600$ on a fucking paperweight with red LEDs. Building this PC is the most frustrating thing I've done in my entire life.
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If the bits are new, does the motherboard come with a manual to tell you what the debut lights mean? Could even go online to check t’be fair. /limited knowledge of this shit but can grind through issues
Edit: Never mind you said that they don’t go on lols.
At least on my motherboard it kinda goes through a process on a little 2 digit analogue display to let you know what’s happening during the process or whatever. Also the beeps. If it ain’t beeping (a single beep as far as I’m aware is “shit’s on, all is well”) that probably means it’s not even getting started.
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Make sure there is power to the gpu if it has an independent power connector. This has screwed me up so many times, and yeah, the PC often won’t post in an effort to protect the card.
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Break with the norm. Make it a Braille pc
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Sounds to me like an unpowered component. You don't get an error tone from those. It is before it checks for a bootable drive though otherwise disconnecting the drives would cause a response and its after RAM. Not getting any lights with the GPU disconnected suggests the GPU is the problem area but it might not be the GPU itself.
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Make sure there is power to the gpu if it has an independent power connector. This has screwed me up so many times, and yeah, the PC often won’t post in an effort to protect the card.
There doesn't seem to be a separate power connector, it just goes right into the PCIe slot.
Sounds to me like an unpowered component. You don't get an error tone from those. It is before it checks for a bootable drive though otherwise disconnecting the drives would cause a response and its after RAM. Not getting any lights with the GPU disconnected suggests the GPU is the problem area but it might not be the GPU itself.
All the fans, the case fan, the cpu's heatsink fan, the PSU's fan, and the GPU's fan, all spin up once it's turned on so I assume they're all getting power.
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Maybe this is obvious, but have you tried connecting the monitor to the motherboard instead of the GPU (possibly with the GPU removed)?
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Maybe this is obvious, but have you tried connecting the monitor to the motherboard instead of the GPU (possibly with the GPU removed)?
I don't think I've tried it with the GPU installed, but I've definitely tried it without the GPU and it doesn't work.
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It sounds like the issue is the CPU not staying on, possibly due to a defect or overheating.
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It sounds like the issue is the CPU not staying on, possibly due to a defect or overheating.
I can't imagine that it's overheating, the heatsink and fan are huge. I really hope it isn't a defect since that'd be extraordinarily unlucky, unless PC parts are always a crapshoot in which case I have no clue why anyone gambles with parts that cost hundreds or thousands of dollars by trying to build a PC.
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I really hope it isn't a defect since that'd be extraordinarily unlucky, unless PC parts are always a crapshoot in which case I have no clue why anyone gambles with parts that cost hundreds or thousands of dollars by trying to build a PC.
I mean, they aren't a huge crapshoot, but, yeah, kinda? Didn't you buy from a place with a decent warranty or RMA policy? Seems the most popular vendor, and the one I personally prefer, is Newegg, and they're good about that; if you get a defective piece you just send it back for a new one.
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For whatever it's worth, I had a sort of similar issue to what you've described when I got my current PC - power came on, fans ran, but no beeps, no LEDs (besides the motherboard's power light), no disk activity, no signal to the monitor. My case was a little different in that I was able to get it to boot if I powered down, turned it off at the power supply switch and turned it off at the wall socket, waited a couple minutes, then turned it all back on again... but I had to do that every time I booted up or I'd get the previously described results.
In the end it turned out to be some sort of compatibility issue between my motherboard and my RAM. Both were fine on their own and not faulty per se, but it seemed the motherboard (or maybe the BIOS, I vaguely remember talk that it would be fixed in a future update) couldn't handle the RAM at its specified speed (3200). Since I was able to get it to boot under specific conditions, I was able to get into the BIOS and reduce the RAM speed a bit (I think to 2800), which resolved the problem entirely.
I've no clue how likely it is that you have the same issue, but figured I'd share in case it gives you some other avenues to explore.
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Manual says RAM needs to be in the second slot on this board, then fourth. Also Interwebz claim Ryzen systems can take up to five minutes to complete the first boot.
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Only other step short of RMA'ing the major components is to try and swap them in to a different PC so you can try to identify if one of them is faulty.
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And now we play the diagnostic game, in which we switch out every component, find them all non-faulty, swear at things and start chucking shit around the room like a monkey.
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Didn't say I like doing it, it is literally the last thing I'll try before RMA'ing pretty much everything. I've almost always resolved my problem before I have to take that step, because the sheer pain in the ass it creates is motivation enough to go over the build meticulously like I've never done one before. Which usually manifests as taking everything off the board and putting it back again.
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The only problem with those plans is that I don't have another PC to swap parts in and out from, the only other PC I have is so old that none of the new parts are compatible with it. That's why I'm building a new PC, but I guess I should've had the magic precognition to know that I'll need to buy spares in case the parts don't work.
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Take it a local PC shop and have the components tested, then.
Have you checked if RAM is in the second slot?
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Pretty sure he has
I've tried multiple different slots for the stick of RAM(including the one that the manual says to use)
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Take it a local PC shop and have the components tested, then.
Have you checked if RAM is in the second slot?
The RAM is in the second slot, yes. Also I'd rather not have to haul the entire computer to a PC shop just for them to tell me "it doesn't work" and charge 50 bucks.
Didn't say I like doing it, it is literally the last thing I'll try before RMA'ing pretty much everything. I've almost always resolved my problem before I have to take that step, because the sheer pain in the ass it creates is motivation enough to go over the build meticulously like I've never done one before. Which usually manifests as taking everything off the board and putting it back again.
After looking up what RMA means, I'm gonna save it as a last resort since I'm desperate to get this thing fixed in time for MHW (and college I guess)
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I feel your pain. There is no worse question a PC builder has to ask themselves than "Is my brand new mobo/PSU/CPU/Memory/Card dead on arrival?"
FWIW though after building.....3? PCs in the last 6 years, I've never had to return a part because it was bad. It's much more likely that it's an incompatibility somewhere.
How did you assemble the parts for it? Did you use a website like Logical Increments as a reference or just wing it?
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I feel your pain. There is no worse question a PC builder has to ask themselves than "Is my brand new mobo/PSU/CPU/Memory/Card dead on arrival?"
FWIW though after building.....3? PCs in the last 6 years, I've never had to return a part because it was bad. It's much more likely that it's an incompatibility somewhere.
How did you assemble the parts for it? Did you use a website like Logical Increments as a reference or just wing it?
The motherboard, cpu, and ram all came in a bundle so I assume they all work together and are compatible. Since the CPU was AMD, I thought that it'd be best if I got an AMD graphics card as well. I checked on the motherboard's website, https://www.msi.com/Motherboard/support/B350-TOMAHAWK#support-vga and after checking with prices on newegg and about benchmarks on a benchmarking website, I decided on the Radeon rx 550 since the website listed it as compatible.
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FWIW though after building.....3? PCs in the last 6 years, I've never had to return a part because it was bad. It's much more likely that it's an incompatibility somewhere.
I have, once. It was a CPU that was cutting out seconds into boot, much like this.
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FWIW though after building.....3? PCs in the last 6 years, I've never had to return a part because it was bad. It's much more likely that it's an incompatibility somewhere.
I have, once. It was a CPU that was cutting out seconds into boot, much like this.
If the CPU is cutting out wouldn't the debug LED go on, and wouldn't the PC speaker beep?
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FWIW though after building.....3? PCs in the last 6 years, I've never had to return a part because it was bad. It's much more likely that it's an incompatibility somewhere.
I have, once. It was a CPU that was cutting out seconds into boot, much like this.
If the CPU is cutting out wouldn't the debug LED go on, and wouldn't the PC speaker beep?
Not in my case!
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Depends on the mobo manufacturer, tbh.
You could try giving the components to friends to test in their rigs, or, borrow different compatible components to test in your system. I did that when I suspected I had a bricked PSU.
Let me post the last thing I said in my 'my PC wont boot and I'm losing my goddamn marbles" thread:
http://www.bay12forums.com/smf/index.php?topic=168615.msg7645739#msg7645739
Came back today, and within the first 5 minutes figured out what was wrong. Sometimes stepping away from a problem is the best thing for you.
Turns out when I removed my video card the last time, the 20-pin mobo combination connector for the speaker, power, reset and HDD LED had become disconnected from the board...
So I'd say the absolute final lesson in troubleshooting is.....take a deep breath, take your time, and check. Fucking. Everything. The problem is almost always something small, easy and dumb.
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Depends on the mobo manufacturer, tbh.
You could try giving the components to friends to test in their rigs, or, borrow different compatible components to test in your system. I did that when I suspected I had a bricked PSU.
Yeah, I think I'll try that, even though all these parts are listed as compatible on the motherboard's website AND they're all brand new out of the box so there's no reason why they WOULDN'T work.
Came back today, and within the first 5 minutes figured out what was wrong. Sometimes stepping away from a problem is the best thing for you.
Turns out when I removed my video card the last time, the 20-pin mobo combination connector for the speaker, power, reset and HDD LED had become disconnected from the board...
So I'd say the absolute final lesson in troubleshooting is.....take a deep breath, take your time, and check. Fucking. Everything. The problem is almost always something small, easy and dumb.
This is more or less the 7th day I've struggled with this piece of shit computer so it's not like I haven't had several days to check all 4 relevant parts.
If building a PC is this much of a hassle then this is 100% the last PC I'm ever building.
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It is only this hard if you hit a problem, generally you don't hit such a tricky one if you hit one at all. I hit a problem with my desktop whereby the instructions for mounting the CPU heat sink were not very clear so the damn thing fell off and was leaning on my GPU, fortunately it was pretty obvious what had happened by the graphical glitches in the BIOS screen and the CPU temps rocketing up to 75c. A year later the heat sink's power cable managed to get too close to a fan blade, no idea how that happened, could still run the PC for light tasks safely because it hit about 50c and stayed there (till I fixed the cable).
Sometimes you get lucky and sometimes you don't. Building your own PC is usually cheaper in both long and short term but you do run the risk of finding one of the defective components in a production run that slipped under the radar but that is what warranties and return policies are for.
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This is more or less the 7th day I've struggled with this piece of shit computer so it's not like I haven't had several days to check all 4 relevant parts.
If building a PC is this much of a hassle then this is 100% the last PC I'm ever building.
FWIW, again, it took me three weeks to figure out my build. Not because the problem was that deep, but because the stress and worry and hassle was clouding my thinking.
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ok so there's been no progress made, but I've realized that the gpu fan doesn't spin up until the debug light for the CPU goes off. Also, I've never managed to get the VGA, Boot, or GPU debug lights to light up.
Things tried today:
- Both PCIe x16 slots
- HDMI and DVI-D cables with 3 monitors
- HDMI, DVI-D, and VGA plugged directly into the motherboard with 3 different monitors
- Putting the RAM in various slots
- Powering on with and without the hard drive connected
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Did the Power Supply unit come included with the bundle, or did you source that yourself? What wattage did you choose?
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It's a 750W power supply that I got seperately, ThermalTake TR2 RX 750W
Just ordered a POST Test Card, so hopefully it'll help me figure out whats wrong
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Post test card reads NOTHING
I've tried both PCI slots for this and it doesn't display any message at all. It's reading that there's voltage, but its not saying ANYTHING else.
I'm very mad right now
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Damaged mobo, perhaps.
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Tried booting without the graphics card in? I can't imagine 750W not being enough to power it, and I also can't imagine it not having a power supply more than just the PCI-e socket.
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Damaged mobo, perhaps.
yeah its probably the motherboard, I'm probably just gonna send it back and get a replacement, but man this has been a real shitshow. I'll just buy a premade pc next time.