I love it, and I gotta say that there are a lot of problems through the story, especially from an archive readers perspective. My sister couldn't get into it 'till one of her friends forced her to go through act1, where she started to take an interest. Right up 'till the troll arc, where you suddenly have a ton of chatlogs about mysterious bullshit in typing quirks for characters you don't care about because shit what happened with John and Jade and Rose and Dave?! You only really start caring for the trolls around the end of their arc as they have had some moments together.
To go back act 1 is kind of a pain to go through, there is a lot of time bullshit people don't care for, Daves irony takes a while to stop being infuriatingly stupid, Jade doesn't do a goddam thing until she enters the medium, Rose just sort of stops being important until you see her in the Punisher dress and the Felt intermission is just a time waster.
I could go on.
It's a mark of a good thing when none of this matters to some people.
True. I had trouble wading through Act 1 the first time, but I've since reread it and appreciate it a lot more.
And, yeah. The troll arc is irritating until you get how awesome the characters are. Equius and Nepeta definitely made it managable, though. They should probably have been introduced earlier in the arc because their dialog and actions are genuinely hilarious.