Bay 12 Games Forum

Please login or register.

Login with username, password and session length
Advanced search  

Author Topic: Application blocked from accessing graphics card. Help  (Read 69 times)

Lupin6

  • Bay Watcher
    • View Profile
Application blocked from accessing graphics card. Help
« on: February 19, 2019, 04:15:10 pm »

Yeah, more technical trouble. It's clinging to me like a barnacle...

So... my laptop has a little problem. I was in the middle of installing more stuff back on it, I decided to play a game on Firefox. Cursed Treasure 2 on Armor Games, a Flash game. I installed Flash, let it run on the page, and my laptop said the application had been blocked from accessing the graphics card. My other laptop had this same issue, but since I was going to replace it, I never bothered to fix it.

This problem isn't just on Armor Games, though. The last laptop also showed this issue for other Flash games and on other online game sites like Kongregate. Now I looked up what to do about this, and it was suggested to uninstall the graphics driver and re-install it.

This machine has two graphics cards: An Intel UHD 620, and an AMD Radeon 530. I uninstalled each one's driver, one at at time, and re-installed both. I even got technical assistance for the former, since I can't remember the last time I ever done this, if ever. The drivers installed.

And yet, after re-installing both, I still had the same problem. I even tried giving preference to Firefox for the graphics in the settings. But after all that, it's still the same. I even got the same "application has been blocked from access..." message when I was on Steam's website.

I don't get it. Did I do something wrong, and how do I fix this? Any ideas?
Logged

Trekkin

  • Bay Watcher
    • View Profile
Re: Application blocked from accessing graphics card. Help
« Reply #1 on: February 19, 2019, 07:52:46 pm »

Sorry for the cliche question, but just to be sure: did you reboot after installing the new drivers?
Logged

Lupin6

  • Bay Watcher
    • View Profile
Re: Application blocked from accessing graphics card. Help
« Reply #2 on: February 19, 2019, 08:02:39 pm »

Sorry for the cliche question, but just to be sure: did you reboot after installing the new drivers?

Oh no, I don't mind you asking. I did a reboot after uninstalling each driver, and I rebooted after each driver was re-installed.
Logged

nenjin

  • Bay Watcher
  • WHERE'S YOUR MOTIVATION!!?
    • View Profile
Re: Application blocked from accessing graphics card. Help
« Reply #3 on: February 19, 2019, 08:03:47 pm »

Tried running the browser as an administrator?

Also, maybe this is a red herring but...

Only one of those graphics processors should be active. The Intel UHD 620 is the integrated graphics card that ships on your laptop's motherboard.

The AMD Radeon 530 is an actual graphics card for a laptop, and should be the one you're using. I wonder if you're actually utilizing the Intel integrated card rather than the AMD card.

You'll probably have to go in to the BIOS of the laptop when it boots up to check and see if the Intel integrated card is active or not. Integrated graphics cards tend to lack a lot of features of actual graphics cards, and just intended for desktop graphics, basic applications and web browsers. Maybe Flash is trying to something the card can't handle and it comes back as "Access Denied."
« Last Edit: February 19, 2019, 08:11:09 pm by nenjin »
Logged
If you're going to try, go all the way. There is no other feeling like that. You will be alone with the Gods, and the nights will flame with fire.
Quote from: Sindain
Its kinda silly to complain that a friendly NPC isn't a well designed boss fight.
Quote from: Eric Blank
How will I cheese now assholes?

Lupin6

  • Bay Watcher
    • View Profile
Re: Application blocked from accessing graphics card. Help
« Reply #4 on: Today at 09:22:09 am »

I got into the BIOS (though it doesn't look like what I thought the BIOS looked like), and while I didn't see any way to change the graphics card, I saw this set of information. I don't know if it helps.

Video controller = Intel kabylake Graphics

dGPU Video controller = AMD Radeon R7

Video BIOS version = GOP 1066

Video Memory = 64 MB

Panel Type = 17.3" FHD

Native Resolution = 1920 by 1080

Does that help at all? 
Logged