Ok so check this out. I play DDO and PS2, and both games started having login server errors. I'm working with Turbine and SOE tech support respectively on the issue. I can start the launcher, but when I try to log in I can't get to the character select screen. All my other games and applications work just fine.
I've been unable to play for 18 days now.
Win8 laptop, internet through a wireless router connected to cable landline.
I sent in my diagnostic files.
I've reinstalled. I've done the game file validation (through the launcher, not through steam). I've deleted my player config file. I've attempted to set my ports through the config.
I've deleted and re-added all of the executables through Windows Firewall several times, checking to make sure the outbound rules are configured correctly (One rule for TCP, one for UDP, all ports). I've make sure it's set up properly for my network type. I've reset it to default and done all of that again.
I've done a clean boot. I've tested with a disabled firewall and antivirus.
I've done a cold boot on my router, forwarded the ports on the router, and reset it to defaults.
I did a system restore to my earliest backup, which was around the time this started happening. No effect, though it broke my DDO installation and I needed to uninstall / reinstall again. I'm not sure I was able to recover from before whatever incident started all this, but I couldn't go back further.
Reinstalled Direct X in case that was an issue.
My accounts are still active and in good standing. I'm not testing while a server is down. I still have internet connectivity. Recent virus / spyware definition update, and scan shows clean.
Nothing has worked. Tech support has gone back around to suggesting things I've already told them I did.
The kicker is, my girlfriend has exactly the same laptop - we bought them at the same time and I wouldn't be surprised if the same workers assembled them on the same day. We're both on the same wireless network. Yet her machine can play DDO just fine.
Up until yesterday, when she got the dreaded "searching for logon server 20 of 20" error.
Now why in the goddamned world would her machine be able to connect, and mine not, for 18 days, and then suddenly hers can't connect either?
I really do suspect it's a firewall issue even though I've run out of buttons to push.
Also, I don't remember anything happening between me being able to connect and not. One night I'm playing PS2 and she convinces me to log in to do a dungeon with our guildies in DDO, then I log out for the night, and I don't do anything but surf some net a bit until a couple days later when I try to log into DDO and can't.
My last resort is reinstalling the OS, running the updates, downloading PS2 onto a fresh OS, and seeing if it works.